AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.19
  • Adult Rating: 4+
  • File Size: 141.60 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 12.1 or later.
Score: 4.54473
From 13,133 Ratings


Peace of Mind Just Got A Lot Easier AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app for use by the child in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is required to get all the features of Secure Family. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features. Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • Option to block data was removed

    By EddieSantana
    I’m very upset that this update removed the ability to block users device data was removed. The companion app can be easily removed from the kid’s device rendering the family app useless. I want to just be able to manually block users data without having to install any apps on the kids devices.
  • App opens then closes immediately

    By updating worse
    The app started to suddenly close the instant it is opened on my iPhone. Tried reinstalling, works for a few days then same issue happens.
  • Doesn’t always work

    By f1rehawksteve
    A lot of times the actual location is wrong or shows two people in the same spot when they aren’t. Now the app won’t even open, it comes up, flashes then closes. Tried to find an update on it but it says it’s up to date yet it still isn’t working
  • A t and t secure family

    By 73 Paying too much
    Absolutely useless and once you subscribe you can’t cancel
  • This is so great!

    By Landyskater
    I finally have relief sending my kid anywhere with her phone. She can’t be naughty behind my back anymore:)
  • Love it so far

    By 11575
    So far so good
  • Not good

    By Mossa basha
    I don’t recommend for many reasons, first , you should download it on children phone and they can stop it anytime, second vpn in the other phone paused internet and even net calls.
  • They should not have apps like this aloud

    By tommy1247
    I am under my wife’s phone service. Without me knowing my wife put the app in my phone that iTunes has available for at&t and took the app and hidden it of my front screen so I couldn’t see it at all and controlled my whole phone by blocking my web activate and blocking my calls that were coming in and honestly took over my whole phone and I had no clue she was controlling everything on it plus took my credit card information and used it and bought things in my name. So if you are not aware of the app on your phone you are in trouble when someone can control your life this app and apps like this that a phone company sells should be banned all the way around.
  • Impossible to Cancel

    By Samnwam
    If you are going to give this app a try but aren’t sure about keeping it, keep in mind it is impossible to cancel online. They send you on an endless loop of links that are either greyed out or link to a useless statement like “go to App Store to manage subscription”. The chat bot doesn’t work and they are understaffed so getting a real person to answer is impossible. Just be aware you will need to go to an AT&T store to cancel.
  • ATT Customer Service Thomas Sheldon

    By anjhel_12
    Outstanding service! Was helpful, expressed a willingness to help, was kind, patient & professional. Thank you.